Why the need for human resources metrics?
The field of Human Resources (HR) has and continues to develop into a technology-based profession. However, amidst the technology and data revolution, HR professionals often still rely on instinct and experience to inform strategic decision making.
Fact-based decision-making in HR is now more important than ever. The field now commonly known as Workforce Analytics is one of the fastest growing areas in the professional domain today.
Why an Africa only report?
To support internal evidence-based decision-making, organisations often rely on benchmark data, but benchmark data in HR is hard to come by, especially across Africa. Organisations rely on benchmark data that are not applicable to the unique Africa work circumstances or is clouded by global benchmarks. It is out of this need that this inaugural survey was born.
Introducing the report
- To view a recording of the report launch event that took place on 24 June 2021, click here.
- The report captures benchmark data from across the continent against 25 people and business metrics.
- The data was collected in the 2nd half of 2020.
- The data has been normalised across Africa to a common currency. As the sample size increases and more organisations participate, country and industry cuts of the data will become available.
We would like to thank all the participating organisations that submitted data and that worked with us in refining the outcome. It is our intent to grow the survey to provide more representative and robust data into the future. We call on organisations across the continent to participate.
Summary of the metrics
The report contains benchmark data from across the African continent against 25 people and business metrics.
|Business||Revenue per Employee|
|Profit per Employee|
|Cost per Employee|
|Staff to Manager Ratio|
|Female Ratio per 100 Males|
|Executive Female Ratio per 100 Males|
|Management Female Ratio per 100 Males|
|Talent||Employee Retention Rate|
|Attrition – Voluntary|
|Attrition – Involuntary|
|Temporary Employee per 100 Permanent Employees|
|Sourcing||Cost per Hire|
|External Hire Rate|
|Average Time to Fill|
|Training||Training Spend Percentage of Payroll|
|Training Days per Employee|
|Training Spend per Employee|
|Human Resource||Ratio of HR Employees per 100 Employees|
|HR Function Cost per Employee|
If your organisation has already submitted data